Comments on: United Breaks Guitars http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/ Action Figure World about collectible toys Wed, 18 Nov 2009 15:32:11 +0000 http://wordpress.com/ hourly 1 By: United Breaks Guitars « Action Figures http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-729 United Breaks Guitars « Action Figures Wed, 15 Jul 2009 06:33:00 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-729 [...] 15Jul/090 [...] [...] 15Jul/090 [...]

]]> By: actionfigurecanada http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-723 actionfigurecanada Mon, 13 Jul 2009 20:12:22 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-723 Good point VLD....but its still bad P.R. for the company. Bad P.R. is just not good. Good point VLD….but its still bad P.R. for the company. Bad P.R. is just not good.

]]> By: VLD http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-720 VLD Sat, 11 Jul 2009 15:21:14 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-720 Sure United screwed up...but do you really think people will make buying decisions at the point of purchase because of this...my answer is NO. We are shopping for airline tickets through websites and travel agencies these days and usually pick the lowest rates or best times for our schedule (Not by brand of airline). The net loss of customers for United will be minimal. Dave's video helps get the message out, but until consumers start making a statment with their money and not their mouths and cameras, we will keep feeding the same behavior of companies. Sure United screwed up…but do you really think people will make buying decisions at the point of purchase because of this…my answer is NO. We are shopping for airline tickets through websites and travel agencies these days and usually pick the lowest rates or best times for our schedule (Not by brand of airline). The net loss of customers for United will be minimal. Dave’s video helps get the message out, but until consumers start making a statment with their money and not their mouths and cameras, we will keep feeding the same behavior of companies.

]]> By: Justine http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-706 Justine Fri, 10 Jul 2009 17:52:48 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-706 Of course, the irony is that it would have been so much cheaper for United had they done the right thing and compensated Dave Carrol for the damage. Now they're going to pay, big time... Of course, the irony is that it would have been so much cheaper for United had they done the right thing and compensated Dave Carrol for the damage. Now they’re going to pay, big time…

]]> By: olman http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-705 olman Fri, 10 Jul 2009 16:52:21 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-705 It's fascinating how a customer service mishap can turn into a world wide rave, particularly when smart people are determined to let the world know about their situation in a clever way. Companies are on notice! BRAVO. It’s fascinating how a customer service mishap can turn into a world wide rave, particularly when smart people are determined to let the world know about their situation in a clever way. Companies are on notice! BRAVO.

]]> By: JeffCanunk http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-707 JeffCanunk Fri, 10 Jul 2009 06:53:02 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-707 United is really that bad when it comes to baggage handling, the Los Angeles Times reports that a U.S. Department of Transportation tally found that United ranks 10th among 19 carriers for lost, delayed or damaged baggage United is really that bad when it comes to baggage handling, the Los Angeles Times reports that a U.S. Department of Transportation tally found that United ranks 10th among 19 carriers for lost, delayed or
damaged baggage

]]> By: Dman http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-704 Dman Fri, 10 Jul 2009 02:59:56 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-704 What a fiasco for United Airlines. And Carroll has promised two more songs! Do you think Ms. Irlweg has some explaining to do? What a fiasco for United Airlines. And Carroll has promised two more songs!

Do you think Ms. Irlweg has some explaining to do?

]]> By: Alonslo T http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-703 Alonslo T Fri, 10 Jul 2009 02:55:37 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-703 GREAT SONG ! Hope it becomes a #1 hit. Great $3,500.00 advertising campaign for United airlines. BET THEY WISH THEY HAD SETTLED NOW ! ! ! GREAT SONG ! Hope it becomes a #1 hit.

Great $3,500.00 advertising campaign for United airlines. BET THEY WISH THEY HAD SETTLED NOW ! ! !

]]> By: Dean McD http://blog.cmdstore.com/2009/07/09/united-breaks-guitars/#comment-702 Dean McD Fri, 10 Jul 2009 02:51:20 +0000 http://actionfigurecanada.wordpress.com/?p=2625#comment-702 UNITED is learning the hard way, DEAL WITH YOUR CUSTOMERS! They should now realize, this guy is going viral, 1/2 million YouTube hits, and growing. Big PR disaster for them. They should know not to mess with a PODCASTER UNITED is learning the hard way, DEAL WITH YOUR CUSTOMERS! They should now realize, this guy is going viral, 1/2 million YouTube hits, and growing. Big PR disaster for them. They should know not to mess with a
PODCASTER

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